Entering Deposits

A deposit notification does not actually move funds; you must make arrangements with your bank or broker to deposit the funds. Unlike deposit notifications, deposits actually move money into your account. Deposits that move money into your account are only available if you are enrolled in the Secure Login System.

The steps below describe how to enter a deposit or deposit notification for most deposit methods. ACH and Canadian EFT deposits are a little different and require a few extra steps. Click here for detailed instructions for these types of transactions.

To enter a deposit or notify us of a deposit

    1. Click Transfer & Pay > Transfer Funds.

    1. If you have multiple accounts or account partitions, or if you have a master account and you manage one or more client or sub accounts, the Account Selector opens. Select the account you want to use for this transaction, or use the search function in the Account Selector to find the desired account. Click CONTINUE to submit your account selection and close the Account Selector.

    1. From the tabs at the tom of the screen, select Deposit Funds.

    1. In the Currency list, select the currency of your deposit.

    1. In the Method list, select a deposit or deposit notification method.

    1. You can save your bank information for use in future deposit requests. In the Bank Information section, do one of the following:
        • Select YES if you have previously saved bank information and you would like to use if for this deposit notification.
        • Select NO to create and save new bank information for this transaction. If you do not have any saved bank information, NO will be preselected for you.

        • If you selected NO, enter a name for the bank information (it will be saved under this name), and then complete the rest of the fields in the Bank Information section. The fields vary depending on your previous selections.

    2. In the Transaction Information section, type the amount of your intended deposit in the Amount field.

      1. In the Recurring Transaction section, decide if you want to save this deposit or deposit notification as a recurring transaction.
          • If you would like to save this deposit notification as a recurring transaction, select YES, then complete all the fields and selections in that section, including a name for the recurring transaction, the frequency of recurrence (Montlhy, Quarterly or Annually), and a Start Date. If you want the deposit notification to recur indefinitely (no end date), select YES. Otherwise, select NO and then enter and End Date.
          • If you do not want to save this transaction as a recurring transaction, select NO.

        Note: You can view all of your saved bank information and recurring transactions on the Saved Information page.

      2. Click CONTINUE  to submit your deposit notification or click Cancel to cancel the transaction.Depending on the type of deposit notification you selected, a page appears with additional instructions that describe what you need to provide to your bank to complete the actual deposit of funds.

    1. Click View Transaction History to view the status of your deposit notification, or click Start Another Transfer to initiate another fund transfer